Secure Email & Protected Messages

  1. To email Emprise Bank securely, an Emprise Bank associate must initiate the secure email conversation.
  2. You will receive an email saying Emprise Bank has sent you a protected message.
  3. Click “Read the message” to continue.
    Secure email received
  4. You will be redirected to a web page to sign in to view the message.
  5. Click “Sign in with a One-time passcode.”
    Sign in to see secure email
  6. You will be redirected to a page that automatically sends you a second email that contains a one-time passcode.
  7. Enter the passcode and click “Continue” to be taken to your message.
    Sign in with passcode
  8. Click “Reply” or “Reply All” to reply securely. You may also attach any files you wish to send securely. 
    Reply securely