Debit Cards

Your debit card will work during the upgrade period of June 24 through June 26.

However, we encourage the following precaution:

  • Due to the potential for intermittent authorization issues that may result in your transaction being declined, be sure to carry alternative forms of payment, especially if you:
    • Plan on traveling.
    • Anticipate higher than normal spending activity on your debit card.

Tip: when you carry an alternative form of payment, we recommend cash, checks or an Emprise Rewards Credit Card. There will be no disruptions to credit card authorizations during the upgrade period. 

Need some help during the upgrade period?

Call our Customer Service Center at:  316-383-4301 or  855-383-4301

  • For questions about the functionality of your debit card.
  • To report a lost or stolen debit card.
  • To reset your PIN.
Customer Service Center: 855-383-4301 or 316-383-4301
For assistance with your accounts and other banking questions.

Questions? Contact Us