Subscriptions & Trial Offers | Helpful Guidelines

We have all been there. You come across a product or service that seems to check your boxes and they have a free trial. You think to yourself “it’s the perfect way to try it out,” but is it too good to be true? If you are not careful, you could be signing up for more than you intend.

Here are some tips to consider when entering your card information.

  1. Always read the terms and conditions associated with the offer. Many companies will offer a free trial for a specific period (i.e., 7 days, 1 month, etc.) and then charge you a subscription cost after the trial period ends.
  2. Make note of the trial period end date. By setting a reminder of the end date, you can evaluate whether you want to continue with the product or service. When that date comes around, be sure to cancel if you do not wish to continue.

Well, you read the terms and conditions and you set yourself a reminder. But life got hectic, and you forgot to cancel. It happens to the best of us, but you may be thinking “now what?” Maybe you would rather use the money for something else. Or perhaps the product or service just didn’t live up to your expectations. You most certainly don’t want to throw money down the drain, continuing to pay for something that will go unused, wasting your hard-earned cash.

Do not fret! Here are some things you can do.

  1. Cancel the subscription right away. By canceling immediately, you ensure it does not get missed again.
  2. Call the company’s customer service. If something is not correct, you will want to reach out to the company directly to see what they can do.
  3. Check digital banking Insights for any other subscription charges you may have missed. Insights in digital banking will show what certain subscriptions will cost for the year. These can serve as great reminders to re-evaluate subscriptions and make changes as desired.

Free trials can be a great way to try out products and services but letting the trial end date sneak past you can end up being very costly. Always take the necessary precautions listed above any time you use your card and remember to stay connected to your digital banking to keep tabs of your subscriptions.